Support That Grows With Your Organisation
Launching your AI employee is only the starting point. HireBOB works as a long-term partner to ensure every agent continues to improve, deliver ROI and strengthen the human connection at the heart of your organisation.
We don’t hand over software.
We stay with you — monitoring, optimising and evolving your AI employee skill alongside your goals, your seasons and your community.
Every operator is paired with a dedicated Customer Success Manager with deep experience in fitness and leisure. They work closely with your team to guide configuration, review performance, and continually improve outcomes.
Your CSM provides:
Your goals become our goals — and we stay accountable to them.
Your reporting dashboard gives you full visibility into how your AI employees are performing across sales, service, retention and fitness skills.
Track what matters most:
Clear insights. No complexity. Always available.
Every AI employee is created with a measurable ROI objective — and we track it with you continuously.
Depending on the skill, this may include:
Your CSM helps you understand the impact, refine strategy and ensure each BOB keeps delivering more value over time.
Your AI employee learns dynamically, but we support it with structured improvement to ensure they stay aligned with your operations and member needs.
Our partnership includes:
Your club evolves — and so does your AI employee.
Everything we build is shaped by real operators and real member behaviour. We regularly collaborate with clients to refine capabilities and co-design new features that deliver practical, meaningful value.
This includes:
Your voice directly shapes how HireBOB evolves.
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Our ongoing partnership model ensures your AI employee continues to improve, your team remains supported, and your members receive consistent, high-quality experiences throughout their entire journey.
When your organisation succeeds — operationally, financially and in supporting more people to be active — we succeed.
Ready to see what ongoing support with HireBOB looks like? Book a Call or speak to our AI rep directly.