Proven AI Partner for the Fitness & Leisure Industry
Built by people who actually understand this sector, HireBOB helps fitness and leisure operators create AI employees that strengthen human connection, reduce operational strain, and support active, healthier communities. Your digital team member works alongside your staff so they can focus on real conversations, real relationships, and real impact.
Getting started is simple. We’ll help you identify the employee skills that matter most, train them into your AI employee, and have them delivering measurable results faster than you’d expect.
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Configure how your HireBOB AI employee engages first-time customers or members.
Choose from multiple trigger types aligned to your operational flow: form submissions, inbound messages, social ad leads, CRM events, abandoned carts, or email enquiries.
Deploy your AI employee across the channels your community actually uses: chat, email, SMS, WhatsApp, Messenger, in-app messaging or voice.
Set response timing to match your brand feel — from instant outreach to gentler delayed engagement.
Customise initial messages using CRM fields, customer history, or contextual data so every interaction feels relevant and human.
Design automated follow-up sequences that nurture leads, re-engage members or support members through their ongoing journey.
Choose communication frameworks optimised for each BOB type:
- Consultative & Educational
- Value-First
- Motivational & Supportive
- Problem–Solution
- Relationship-Led
Match follow-up frequency to your workflow and culture:
- Aggressive: Daily
- Standard: Every 3 days
- Slow: Weekly
Make your AI employee feel like part of your team with identity settings that reflect your brand.
Give your AI employee a name and personality aligned with your organisation’s culture.
Assign titles such as Member Support Advisor, Fitness Coach, or Sales Consultant.
Assign dedicated contact details and phone numbers.
Customise sign-offs and voice to feel warm, clear, and consistent with your brand.
Guide your AI employee to identify needs, qualify intent and route conversations intelligently.
Use dynamic questioning to capture essentials: sales readiness, fitness goals, risk signals, referral needs, or service requirements.
- Adaptive question logic
- Multi-step progression
- Human handoff triggers
Choose outcomes based on member needs:
- Single URL journeys
- Multi-path routing
- Logic-driven routing
- Assignment to the right staff or department
Stay updated on critical events while keeping your team focused on high-value interactions.
Unknown answer → review
Human handoff → escalate
Booking made → confirmation
Hot prospect or at-risk member → priority alert
Create up to 10 custom alerts, such as:
- Cancellation risk
- Upgrade enquiries
- Accessibility or disability needs
- Member complaints
- Individual staff
- Whole teams or departments
HireBOB integrates with your CRM, membership platform, or support tools, keeping everything simple and unified.
Automatically post summaries and notes into your CRM, updating mapped fields and synced properties at the right moments.
- Time events
- Milestone status
- Booking link clicks
- Key notes
- User attributes
By default, updates run 2 hours after conversation start time — configurable to what suits your operation best.
From evaluation to ongoing partnership, our process is designed to support your mission:
helping more people move, feel better and thrive — with technology that strengthens human connection, not replaces it.
If you'd like, I can also create a visual timeline graphic, a homepage-friendly shortened version, or an animated version for presentations.