Bringing AI employees into your organisation shouldn’t be complicated. Our process is built around clarity, collaboration and your operational reality — helping you unlock the right opportunities, launch with confidence and continually improve.
Here’s how we do it.
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Understand where AI can deliver the biggest impact
We start by looking at your member journey and identifying where AI employees can free up staff time, improve experience or generate new value.
A short, practical demo shows the ROI potential at each touchpoint — from enquiries and onboarding to cancellations, referrals and fitness support.
You get a clear picture of what’s possible before you make any commitment.
Choose the biggest win for your organisation
Together, we identify the first AI employee to deploy — based on your goals, operational load, seasonality and member needs.
Whether it’s SalesBOB, ServiceBOB, FitnessBOB or RetentionBOB, we help you pick the role with the strongest and fastest impact.
Share your knowledge, your tone and your way of working
This is where your AI employee learns your world.
You upload documents, FAQs, processes or have a simple chat-based training session to shape how your AI rep speaks, supports and solves.
No technical skills required — just real operational knowledge.
Go live with confidence
Your AI employee is deployed across the channels you choose — website, WhatsApp, live chat, app, email or social. It’s your brand, your voice and your processes… just delivered instantly, 24/7 and without the digital backlog.
We support the launch closely so everything works smoothly from day one.
Refine performance through real conversations
This is where your AI employee learns your world.
Once live, your AI employee starts interacting immediately — and improving rapidly. You can monitor every conversation, tweak responses, update knowledge and adjust tone with simple tools.
This stage builds confidence and ensures your AI employee behaves exactly how you want.
A long-term partnership that keeps delivering
You get ongoing optimisation, a dedicated Customer Success Manager and a performance dashboard to track impact across conversions, service, retention, engagement and more.
We review ROI together, iterate continuously and ensure your AI employees grow with your business, your seasons and your community.
From evaluation to ongoing partnership, our process is designed to support your mission:
helping more people move, feel better and thrive — with technology that strengthens human connection, not replaces it.
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